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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 30,850 reviews
  • Rated 5 out of 5 stars

    Savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to save money once item purchased breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just here for the points I’ve spent more time on hold then actually being helped! I’m not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast service on time and very reliable and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure that my tv will be in good hands if something were to happen to it. Great for insurance and ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra coverage , you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had no problems when contacting the Geek Squad about our protection plan that they offered to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal. The Geeks are great. Whenever I have a question they are always knowledgeable a quick to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has Paid for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that everyone should consider. It has paid for itself many times over since we use the geek squad alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have the extended warranty in the event that something happens to the product is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this with any product that I buy from bestbuy. Will always add the protection plan to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but its just the feeling of knowing that if something goes wrong i got it. Its on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use a warranty from here for one of my stereos no questions asked they couldn't repair it and I got a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have and a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is very affordable compared to many service programs. Our TV was almost 4 years old when it stopped working and they replaced at no cost to us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GSHELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately i haven't had to use, but its always nice to know its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again great investment. No worries, you can get assistance quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two episodes where someone scammed my computer, I purchased the security from the Geek Squad. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Support gives me security knowing if my TV has a problem I can bring it in and they will fix it for me. I am a single mom of little ones and you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hate buying warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of buying warranties but have wished I did recently with a Samsung tv. In that case it would have paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable folks work for Best Buy. Haven't had to use the warranty yet, but great price for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought this service for other electronics and they have been very helpful answering all questions in terms I understand.

    I would recommend this to a friend