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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30851 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 30,851 reviews
  • Rated 5 out of 5 stars

    Protection is equal to trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This offer to buy 5 years protection can not be missed it. I buy it because Best Buy always honor the costumers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really great and i would strongly recommend this to my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get geek squad protection with every item that has the option. Honestly the protection is the only reason I always buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, glad my TV is protected and can be worked on after manufacturing warranty expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price will cover tv for 5 years and fix any defects for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the 5yr plan. TV died just within the 5 yrs and it was easily replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard home installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv to the swivel base. They were fantasic. Fast, professional, and very polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet probably wont need to but ive never had a probably with this service on the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet probably wont need to but ive never had a probably with this service on the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for every purchase!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would I be without geek squad?! Life saving product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came an replaced my tv that was under warranty and had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good very good very good very good very good very good very good very good very good very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such peace of mind knowing my son's tv is covered incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have insurance for something that was a bit expensive it's nice to know that if something happens that Best Buy will send some one to exchange it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use because of a problem with our Oculus Quest. Geek squad team was great in handling and resolving our issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung TV and Samsung surroundsound are not co

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I get someone to help me wMy Samsung TV and Samsung surroundsound are not comparing right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan to have! Would highly recommend getting the protection plan on anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far geek squad has been very helpful with all my purchases. Best Buy’s automated phone tree experience could definitely be improved but when I finally get a person they are always well informed and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I get a 5 yr warranty for an electronic for the price this is an amazing deal do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good quality, will recommend, nice

    I would recommend this to a friend