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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30853 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 733 Showing 14,641-14,660 of 30,853 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep …covered it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong w geek squad! They always have you covered and always there to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers the service and protection you need, especially with complex and/or expensive products. Well worth the investment and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but the comfort I get from having it is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I didn't spend this for nothing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been 2 years and the TV is STILL good. I hope I can use this just in case. I only got 3 years left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend big money on a TV get the 5 year warranty. it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    been taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever we have had problems with TVs from the past, the protection has taken care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plan and use geek squad so helpful and always willing to help fix an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest son used to work gor Bestbuy years ago and he always recommended the Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance, basically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as protection for an OLED. Wish there was a bit of protection for moving. Otherwise IF I need to use it, it's there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are interested in using the television or electronics for long time, it makes sense to get this insurance. It will give you peace of mind and you can take the product to any best buy store for repair / replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good .never had any problems to bad but so far they helped out so far .. I love the service of best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this plan gives me peace of mind if anything was to go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the great product that I satisfied with it. I highly recommend this product for those who want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set tv up answered all our questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a lot of questions they answered them. We call them back with other issues and they help us with them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this but love the fact they will come to the house and I don’t have to take it to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick arrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection on tv easy if use and the customer service is definitely outstanding with best buy

    I would recommend this to a friend