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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30853 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 738 Showing 14,741-14,760 of 30,853 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this service because I used it the past for a laptop I previously own and the service was great. Imp sure I may need it for my Television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Will always get this on my expensive electronics I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have an extended warranty because often things stop working after a year or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best to have one any electronics or item in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a. Great and affordable product! We would def

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.. answered all questions and concerns..friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a purchased several years ago. I did not take the protection. It was probably suggested. I learned my lesson! Glad I have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service fine .. but unable to repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately they were unable to repair our iPad Air 2 .. appears it’s another Apple failure for us. Battery died and was unable to replace since it has the glass cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is a must purchase item things happen when i had an accident they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to have if needed. I hope i never need it and if i do, it will be great to have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy with off brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it on new tv but I always buy on off-brand product or cheapest deal. Best Buy has always been great about honoring when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 year protection for my new Toshiba TV. I haven't had to use it yet. I have the Geek Squad protection for my computer and just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy protection plan for the equipment I have, it means peace of mind in case something happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have since these OLED's aren't cheap and gives you additional year or 2 of worry free service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranty is a necessity for peace of mind with your investment in electronics. Best Buy is great at fulfilling their warranty claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for oled TVs. I ended up upgrading to the 5 year plan, just in case. I own a A8h Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this protection in the past and am pleased with the value and security it provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use it, it is reasonably priced and gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t purchase anything over $250 without bestbuy geek squad guarantee. Totally worth it every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the add on. They take care of everything for you and no hassle

    I would recommend this to a friend