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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 754 Showing 15,061-15,080 of 30,858 reviews
  • Rated 5 out of 5 stars

    Phone call was alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting the, to understand mu issue but then it worked out perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a gamble to know if you will get your money’s worth. Piece of mind knowing I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranty it is very worth it thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty would never purchase a product without geek squad support best tech team out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well needed...had to return tv for another set...glad i got the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear that the experience went well despite the situation. We definitely think it's important to protect your investments just in case. If you have any questions or concerns, please reach on out!

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwaysbuh the extended warranty no fuss on returning something that's broke because I know they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No propels here at all!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with anything from Best Buy. They’ll always fix or replace with few if any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the price. Have not had to use it yet, but hopefully they honor what they advertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Glad I purchased the protection plan. Will always add this to my purchases when available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad has always been my choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never failed me in all the years I have had protection plans with them and I have had several.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives peace of mind on expesive tv. Well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my devices protected by the Geek squad and find the service to be very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not actually have to use this but I always purchase warranties because I have had to use them in the past and was always thankful when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans. They are so valuable and worth the money if you need a repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 50"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work's great has all kinds of apps view is great with 4k

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the coverage Best Buy / Geek squad provide... so if I come across a problem I feel good about this coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used this but I did use the warranty on another tv. Got a replacement with minimal effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance. You either want it or you don’t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this protection but I’m happy to know it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed with geek squad and I always purchase it for my more expensive electronics! It has definitely come in handy a few times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the best name brands can fail to perform. It's nice to know that geek squad protection can help you repair, or retrieve important files.

    I would recommend this to a friend