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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30859 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 30,859 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really just hoping that I bought a good service to get my TV fixed if anything ever goes wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad keeps me going!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there for my tech needs. If it wasn't for Geek Squad I would be in a world of trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to protect your purchases. I haven’t use the service yet but I have enough time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless installation ease of operation no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV 5-year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection Plan, as with all electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43-inch Smart TV Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection Plan, as with all electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product is amazing. Also love buying my products in your store because the service you get is friendly and professional!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a question about my new TV and the week squad team member helped me fix the problem very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for piece of mind. It's here if i need it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me set the TV. Haven't had to use the service after it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be without the 2 year Standard Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say...bought their warranties in the past and never had an issue w/ them. Hopefully, won't need them for my new television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent performed a extraordinary service in all o asked for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been hesitant buying warranties, but this one saved us $$$ when an unexpected problem occurred with a recently purchased laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that I am able to use my product and have the assurance that if I need help, Geek Squad is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful when I called in for any help. It’s great to have for the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still on hold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to utilize this Geek Squad coverage yet, thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again geek squad very good company for any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and helpful. Great customer service. Will always buy this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad enough said.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind protection for very little money. Well worth it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dennis. Thanks for sharing this with us! We're glad you're satisfied with the service. Having peace of mind and coverage on your investmests is definitely important. If you have any further questions, comments or need any help, please let us know!