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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1007 Showing 20,121-20,140 of 30,833 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable tech, minimum down time from the time the call for service is made till unit is working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolve my problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are very attendant and they help you allways.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad ran diagnostics from home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the accessibility on virtual agent running my devices for trouble shooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a protection plan for any tv is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong picking out this protection for all your items you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew what he was doing and worked fast was’t happy about the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a good service to have just wish they didn't take so long to come out and fix home appliances like a washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with Geek Squad protection and 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 5-Year Standard Geek Squad Protection when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good investment for me to purchase the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must with any tv buy always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have them readily available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for tech that's a little pricey I would say dont leave home without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like armor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed protection. Got geek squad. Rest is history. I am protected now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service if and when needed, must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a computer warranty through them and best choice. So helpful and work fast to fix anything that's wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Geek squad! Best value around. Polite ,fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome cause my kids break everything so being able to replace is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. Nice to BestBuy has your back if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer Protection is Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection on major purchases and they're good on their word. Evens flooded GoPro was replaced!

    I would recommend this to a friend