Customer Ratings & Reviews

Always good for those just in case times. I definitely recommend.

great salesman answered all questions and made purchase easy

Geek Squad protection for new car stereo .. hope I ever need it

Great item for the price and a must have to protect your investment

Always worth buying the protection plan on your purchases!!!

Always great to know my electronics are protected by the best out there!

This a great option in case anything happens to the TV!

Just a extended warranty added to purchase. I love geek squads warranties.

Fortunately I haven't needed to use it, but I'm glad to have it in the event that something happens.

Worth every cent, with the protection plan there's nothing to worry about.

This made buying my TV a lot easier and if everything holds true a hassle free experience if needed.

Great as needed glad that I haven’t had to use the service

Great as needed glad that I haven’t had to use the service

hopefully will be honored, luckily no issues to this point

I always believe in buying the geek squad protection

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

The only place to go to get TVs; bought two TVs here

Haven't had needed to use it for tv like y'all for my computer

I love that I bought this, I may not ever need it; however, it covers what most other manufacture warranties don't

Geek squad is great. They know what they are doing.