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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 30,811 reviews
  • Rated 4 out of 5 stars

    Still works and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV December 31st, 2014. Still works fine. You get what you pay for and I think I got a good deal. You have to fiddle with the settings at first but once you find a configuration you like you're set. It comes with its own presets but I don't care for them. Not mind blowing but its a good picture. I watch 1080 movies and play Xbox 360 (720) and have no complaints. 5 stars if I could access Netflix through the TV. If you're on a budget like me you're getting your monies worth and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad i have the coverage but haven't used it yet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best way to keep our equipment protected, excellent extended warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great warranty, not a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know that I have the geek squad behind me for any type of TV services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just added to protection plan they did not install. And it was installed by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection for my Sony Bravia 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection for my Sony Bravia 8 TV is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must protect your items, Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind, knowing I have Geek Squad for the next 2yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 5 years time this tv could go out! Nothing is built to last anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good service and response from Geek Squad warranties.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great investment

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like to purchase warranty fir big ticket items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a good investment for big ticket items I just had a tv that was not working and having the protection plan really helped the Geek Squad was great they came twice and were extremely helpful and the store squad was also great at the mall. They were fast helpful and very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picked the wall mount needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me with picking the best tv mount for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has saved me so many times from repair fees If they can't repair it, they will give u a new one comparable. The first geek squad agent, broke it even more lol. The second one was like..uh she messed it up we have to replace the entire tv...i was cool with that...so always get this protection plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and polite would definitely do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind For A Fraction Of The Alternatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add Geek Squad protection to my Bestbuy purchases over $150 that I expect to last me 2+ years. I have been a Bestbuy customer for many years, and got to meet a few of Geek Squad teams at different branches of the store. They're knowledgeable, experienced, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Need Additional Support Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this additional warranty support contract to cover the item purchased with it. Always good to have a backup plan if there are any unforeseen issues with the technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase this once before and got a full refund on a broken keyboard case. Had a $1200 Samsung tv go down and didn’t want to have any issues for a new LG 75 inch. I will have piece of mind for 5 years. They even cover pixel loss.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    There for you when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

    I would recommend this to a friend