Customer Ratings & Reviews

Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

Had my 70 inch Sony tv go out. 1 week left on my 5 year warranty. They refunded all the money I spent on the TV. Helped me to buy replacement. Great to work with!

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

EVERYTHING WENT WELL WITH THE TV AND STAND ASSEMBLY ON FEBRUARY 17 2024

Protection important for me if my tv have any default i can change it for one in good condition

[Employee of bestbuy] Amazing. Always get this when buying something expensive

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

We always purchase the geek squad insurance it’s reasonable and it’s worth it. I recommend it to everybody.

Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

For the price you can't go wrong. These smart TVs seem to have too many intricacies not to get the 5 year plan. Price was great.

Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

Great for TV, had burn in and they covered it, anything happens they cover it, i love Best Buy prptection. Only one i found the covers screen burn-in,

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

The Geek squad technician really knew his job. He helped us with getting a replacement

Geek squad is a dream come true for tv’s. They make life so easy with their in store customer service. Genuinely don’t know what I’d do without them!