Customer Ratings & Reviews

The technician was quick and on time, did what I needed

Let the geeks do the work while you search for a larger TV

I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

great value for the cost of new televisions. good piece of mind

5-Year Standard Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

5-Year Standard Geek Squad Protection. I have yet to use this particular plan. But in the past when I need to use a Geek Squad plan they were excellent to work with!

Always recommend to get protection! Got it for my new Samsung TV

Really helpful and is a must when purchasing expensive items.

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

I'm sure this is a good value. I have the 5 yr protection. I have not needed to contact the Geek Squad as my tv has thankfully had no issues.

I got this protection due to the fact that my last TV started to go out after 3yrs. Didn't have the protection then but I'm not taking any chances with this one.

I bought my daughter's family a new big screen tv. They are not tech savvy people, so I have peace of mind now with the extended warranty.

Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job

They brought stove in and installed everything. Explained to me about stove.

You need this Protection, the warranty offered at Best Buy is not as expensive as in other places. When you compare Sear and other competitors the warranty is about 20% of product instead of the 50 to 60 % others charge

I buy these a lot. When I need help, I go into Best Buy and the Geek Squad agents are always very helpful and knowledgeable. Highly recommend if you're not 100% savvy and could use a little help!

I love the Best Buy warranties. They are a great value for the piece of mind gained knowing that my electronics are serviced by the Geek Squad.

They fix it or declare it dead making a refund simple and instantaneous. I buy coverage for all my electronics

Geek squad transferred all of our data from our previous computer to our new all in one. Everything is compact with this computer. Just what we were looking for.

Wonderful! I live best buy products and services. Delivery is wonderful and time