Customer Ratings & Reviews

very good attention excellent service very friendly

We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

Excellent service Knowledgeable Friendly Helpful Courteous

Review is for service protection plan I hope I never need on my new TV. However, worth the nominal charge for peace of mind.

the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

Awesome job and great customer service. I will definitely be back

Does the job a warranty should do. Not much else to say.

I always buy the Geek Squad protection. I don't use it very often, but it's there just incase. And then it's worth every penny.

Great price for the extra protection. Hopefully i would need to use it.

Safe, easy and reliable! I always recommend Geek Squad!

It's always good to have a warranty to back you up if anything was to go wrong you can always get it fixed or replaced

I was very pleased with the service I was provided for a fair price. Your geek squad representatives were professional and kind.

Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

The tcl interface with Roku is easy to manage from the phone app ir remote.

We purchased many computers during the pandemic due to at home schooling. It was essential we have the computers covered under warranty.

The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

Bought this for a TV for our home and it is good protection to have. Makes you feel covered just in case something happens.

Perfect to get what you need done. No complaints from me

I have always like geek squad not just in this review but it everything I buy.