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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 30,794 reviews
  • Rated 5 out of 5 stars

    Squad dropped off my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did dropped off the TV at schedules time but didn’t handled it with care, but the product is good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ins.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, buy your cell phones through bestbuy, then always get this insurance for your phones. Trust me, it's worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're the greatest. They helped me set my laptop up and get the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stumped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me solve a problem on multiple devices that I was having trouble with....they're service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have a protection plan is a great rest peace of mind. If anything happens can get help fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPYCUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was very supportive with initial setup of my new purchases friendly and knowledgeable they're very supportive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always makes me feel protected knowing they’ve got my back! If anything breaks I know they’ll fix it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection warranty gives me peace of mind that my investment will be covered in the event that something happens .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the service contract as we are not down in FL all the time. If friends are staying there it's just a phone call away to take care of anything that might go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. I also like the Total Rewards and receiving discounts on items and services. Geeks are always professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra coverage , you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the product but I’m happy that the service is available when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use the service but it’s a great piece of mind in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome great help with the new computer and helping us setting it up for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely have had to use, but when I do never any hassle or issues. Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but better with surrounding speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but confusing at first and definitely needs the surrounding sound speakers to get the full affect and maximize its potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got a 5 year warranty. Seems like something is always happening to my stuff. At least time they will come to me instead of lugging it to them. Very grateful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the peace of mind for the cost of electronics. Protection plans are reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing you can buy when you make purchases at best buy. They always fix or replace the item with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very much easy to set up. Very good pictures. TV remote control is not as friendly as my Samsung 65” old model.

    I would recommend this to a friend