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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 30,795 reviews
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but sounds like anything other than physical damage is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for a PC monitor, had a dead pixel on my unit. Eended up going with the 42" C2. The 48 C1 was a great looking if you can sit back far enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually do not purchase the warranty, but thankful I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always good. Once the manufacture warranty ends, I still have another warranty to depend on for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For big expensive electronics I say don’t be afraid to spend on warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got what I paid for... Respect and responsibilit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I paid for... Respect and responsibility, my TV was damaged after 4 years and Geek Squad replaced it for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection less to worries.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the added protected to the piece of mind in case there is a failure after the manufacturers warranty expires. No regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is absolutely worth it considering how long sets last these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service as always alwas do a good job helping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice item to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item to have for hard to get places in the yard it can be a little heavy but worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No need for the Geek Squad...yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we haven't had to use it at all, which is a good sign. Black Friday sale on the T.V. so the warranty added a bit, but worth it in peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been very helpful to me, from taking care of a computer issue to hanging a tv on my wall. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 YEAR WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is amazing. I used it on my 65 inch tv and they came out and replaced my whole screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to have at any time a team to call at any time for any problem. Thank You

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im hoping i wont ever need to use this. But its worth not having a large repair bill down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-Year Standard protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but the best quality service received through Geek Squad. Love the option of multiple unit coverage on the policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast service on time and very reliable and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had my order on time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and great service ! had my order on time . was actually early ! quick brought in and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out to my home as scheduled and fixed my TV. They were knowledgeable and professional. A great warranty to have and I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it cheap for 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. I bought products that were well known for breaking so I made sure to get this protection.

    I would recommend this to a friend