Customer Ratings & Reviews

Bought the 5 year plan easy purchase. Good TV yeah

Thankfully my old 55" TV had a 5 year warranty. After 4 1/2 years, the board started to go out. It turned out that the TV was not worth the money to repair and they honored my warranty and I was able to get a new TV (60"), and since TV's have come down in price significantly, I was able to get the TV, new 5 year warranty, delivery and set up, and still get $300 back in Best Buy cash.

I had no problem mounting and connecting this tv to the internet. Has the best picture of any 4k tv that I have purchased! The price was very reasonable.

Great people great service answered all my questions

I purchased geek squad protection for a previously purchased TV which quit working 2 weeks before the coverage period ended. I was given a full refund with no hassle at all. I recommend paying for the extra protection for any large purchases.

Thank for the extra service very helpful when needed

The previous TV was under extended warranty, that really saved us. Highly recommend buying the extended warranty, lightning or electrical surge protection well worth it. We have a High dollar surge protector, it DID NOT prevent or protect or TV.

Due to having 2 TV's blow up within months of each other, we felt the extra warranty was warranted! We have surge protectors on our whole house and also extra ones for each TV. The blow ups were just the way both older TV's decided to die. We believed the extra warranty would be helpful because of the lightness of the TV and it's fragile position.

I really like my TV it looks very nice it meets all my expectations it is just excellent

used but in very good shape love it just like new thank you

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

The way to go to protect your investment ... A must have!

I've never had to use it but friends of mine have and they said that Geek Squad is awesome

I always purchase protection plans on items I buy to ensure I'm not stuck with a brick

I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

very helpful overall. they knew there business and explained to me what i needed.

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

I’m glad i added this on bc they help me with all my problems if needed