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Customer reviews

Rating 4.7 out of 5 stars with 25359 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 25,359 reviews
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 5-year extended warranty on the new 65" Samsung TV I purchased. Have not had to use it yet but have had to use the extended warranty in past purchases. The warranty is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. This service has been a life saver many times. I buy it for all major purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection plans with all of my Best Buy purchases because repairs are so easy and the customer service is amazing. When my item wasn't able to be repaired, I was given a credit to purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help setting up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted the Geek Squad when setting up my new TV. They couldn't help but put me in contact with someone who could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer with electronics when i purchase the extended warranty/service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came out to repair my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business super nice and knowledgeable people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for my TV and had to have the service come out to my house the best decision I ever made always protect your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good advice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended to get this since it was an older model, I figured that it could be worthwhile as I’m already paying a higher price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans you never know when life happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people when they come out to fix or service an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best company love the insurance on the products that I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. No fuss No muss easy replacement when needed. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud owner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was perfectly timed. Hope we never need help, but know they are dedicated staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and door bell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know if something goes south on tech or products, the Geek Squad will be there. Peace of mind is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Quad protection is very good warranty and helpful people with any issue, I purchased this additional with every purchase I buy when available,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use the warranty. Making it a must have when purchasing my electronic equipment. Per the warranty they will repair when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you need it for anything. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have protection. if you invest in an electronic you need to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the store with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better than the others

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty! Beats what other insurance companies offer!

    I would recommend this to a friend