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Customer reviews

Rating 4.7 out of 5 stars with 25371 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 25,370 reviews
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my house and mount the tv great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to buy a warranty with your tv or anything you purchase just for a back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entertainment system, great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment center, easy installation, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my television up to the second floor of my apartment complex and we’re very personable. I was very pleased with the service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have made a better purchase. Geek Squad is the best. Whenever I reach out to Geek Squad with an issue it is resolved in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought the extra warranty on are T.V just for the future far so good we love it are would buy it again and again thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like having additional protection plan thank you again my first roku tv came with a cracked screen & geek came out & replace in one week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Buy It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great for repairing your products as well as setting up your home with ethernet and cabling locations if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kinda pricey, but worth the piece of mind if you have issues with your device they replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jason. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus warranty is peace of mind. You never experience hard time when your product is broken because this warranty covers most of your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service to protect your tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy's plans to have everything protected and at low cost, without comparison! Awesome service to protect your tech! They cover everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for an investment. Can't beat the value of what you get. Haven't used it yet but coworker had to use it on a TV and after getting a lemon TV, BB gave him a newer and better TV that he had paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for a tv, great help and service when if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers Geek Squad protection. Such a great price and knowing I have extended protection gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much hassle anb a good price for extra warranty besides the manufacturer warranty..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is worth every penny. I you get locked up on your computer just bring it in and they diagnose it and clean it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan because I’ve had issues with other items in the past that I regretted not getting it. Used it once and it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy the protection plans on items that I purchase, however when I bought my 3-D TV, I did. Now I'm glad I did as my TV has a sound problem, and It will be fixed at no charge to me

    I would recommend this to a friend