Customer Ratings & Reviews

Received email for setup almost immediately after purchase. For a tv I believe it is necessary just in case the tv doesn't work well

Always want to get your protection plans from Best Buy when you buy a product and it’s no hassle return or getting it fixed or replaced

Definitely worth having to protect my purchase , can’t be too safe.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

But I can say anytime I have the opportunity to buy with BestBuy I always do for they cover a lot of things the Manufactures do not. And they keep their Word, at least up to this point with me...

Geek Squad Protecrion is awesome. I’m so glad I purchased it for my mom who is a senior and calls them A LOT to help with all of her tech needs.

We are always so happy to be able to go into see the geek squad or call them on the telephone for help. They have successfully resolved many issues over the years. Glad to have them!

Haven’t needed to use it but the peace of mind is worth it for a 75in tv

Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

Have used it therefore I can’t say anything negative.

Very professional nice person working at Best Buy Tk

Great job! their work was so good. I will come back

The salesperson was excellent! Great knowledge of the TV. Highly recommend the Hamburg Lexington location. The staff will take care of you!

It’s basically an extended warranty. You may never need it but if something happens or anything breaks it’s nice to have coverage.

GeekSquad has never been a disappointment. They are definitely worth the cost. at extra $30-$50 you get an extended year of protection with no questions asked replacement policy. No competition.

Great extended warranty great price and covers more than other warranties

Geek Squad service in my home is great. Installed TV. Installed new laptop, all FREE.

Worth every penny! Our 4 year old TV died..we had the 5 year Warranty.. came in HANDY!

Had to get coverage for my new Oled tv purchase & the price was fair.

I love Best Buy's warranty's this is the main reason why I purchase my electronics from you.