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Customer reviews

Rating 4.7 out of 5 stars with 30761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 30,761 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, the squad has installed, explained and offered tech support when needed. Wouldn’t want to be without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful , very patient to ensure was resolved to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i brought electronic things from Bestbuy, i would like to take Geek Squad Protection-The team is very nice and friendly, very usefull to protect my expensive things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying warranty for OLED tv, in case of burn-in or orher issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is very important for any investment made on purchasing a costly household item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a peace of mind knowing my items that I bought were expensive but are protected through this coverage...never had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year Standard Geek squad protection is a great way to protect yourself from future expenses I trust it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this if you're buying anything over 300, had a TV I bought 2 years ago go bad and it was literally no hassle to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a must for me every year. I bring my equipment in for squad to clean up and install anti virus protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Oled Lg CX TV and its great to know that I will be covered should a burn in mechanical issue arise. So far this program seems very good! They delivered the TV very fast as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up the tv to the soundbar perfectly and made sure it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great that Best Buy offers this extra protection for a small price. I have not had to use the Geek Squad yet, but it is nice to know they are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the 5-Year Standard Geek Squad Protection! I would sign up for this because it will cover you for 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Yr Plan Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year plan protection for only 20.00 is very affordable and includes one time replacement of remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down Best Buy’s warranty is the best compared to other stores. If buying something valuable you have to get the warrenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Geek squad on several occasions and they are professional and always takes care of issues I’ve had, great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat their warranty plan if something goes wrong take it in they fix it. If they cant fix it they replace it. I would recommend any high dollar purchases use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. I have not had to use it on my purchase--fingers crossed I will never either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad SAMSUNG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I have not had an opportunity to use this service yet. Thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy please don’t let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet so time will tell - Haven’t used it yet!

    I would recommend this to a friend