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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 30,765 reviews
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but read very good reviews on this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We'll See

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like it might be a good value, I will find out. I like how they keep track of it for you, so you don't have to hold onto the paperwork forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and put up the 2 TVs and speakers. The quality was definitely superb and can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extra insurance for my new television heard it was good haven't had to use it but it's there just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty. Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have an extended warranty. I know if and when I need the Geek squad they will be there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Samsung television.. I had it for a few months and I have not had any problems with the unit.. it has a great resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the services of the Geek Squad yet for my LG TV but I believe they would provide good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal 5yrs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal for smart tv. I purchased this plan for my 55in tv hoping to never use it. I feel secure now that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mounted the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protection for 5 yrs. I bought it and hope I never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The safety of the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot can break even on the best-engineered systems over 5 years! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is outstanding protection for your needs. I suggest you get extra coverage like this because it is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this item incase of any damages to come in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this item incase of any damages to come in the future

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has some of the easiest warranty’s to use I would absolutely recommend them for any type of electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy monthly payments. No reason to worry about late fees because money comes out of your bank account every month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my other TV developed lines in the screen after two years I decided to get the protection plan. Honestly I hope I never have to use it, but the peace of mind is nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad serviced my TV fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service contracts are great to have on big ticket items...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan. Good to have. My 2013 TV stopped working. I was covered till 2018. Wasn't able to fix TV. I was reimbursed for the price I paid for TV in 2013.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inches plus should have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is needed on a big TV. I made this purchase not even thinking about it until checkout when it popped up

    I would recommend this to a friend