Customer Ratings & Reviews

I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

Best thing I ever seen, works amazing love it highly recommended for anyone looking for something of quality.

Great protection for your tv when you need it!! the protection had a reasonable cost!!

All my appliances were vreaking down at the same time: the laptop, tv, smartphone, and etc. My tv wasn’t even a year old yet. I digned up for 5 year agreement for peace of mind. It is an excellent investment

U purchased the Geek squad 2 year.to cover my 100" tv. An asset has to have protection.

Warranty came through, 100%! The Geek squad came through, huge!

I purchase Geek squad protection on just about everything and it has ALWAYS been worth it. It makes everything easier and I always get great service if anything ever happens to my electronics.

The delivery guy was nice, professional and carried the TV with care.

I do not buy extended warrantees as a rule, but for the great price of the 5-Year Standard Geek Squad Protection you cannot go wrong.

Gives you the piece of mind in case something goes wrong.

The Geek Squad fixed my iPhones faster and better then the Apple Store and it was cost me less you can’t ask for more than that. Thank you Geek Squad

Geek Squad arrived on time and did a great job wall mounting our TV

Easy exchange for my damaged Samsung OLED 77'. Thank you!

Great protection for my tv for a reasonable price. Best thing is you can bring it in and they will fix it in store or give u a new tv or store credit if they’re not carrying the same model anymore

I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

I don't usually buy protection plans because it's better sometimes to buy a new product most times it becomes an upgrade.However money was tight, so Geek squad came to the house, did an evaluation and gave us store credit for a new TV .

Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

Had purchased a sumsung tv from another retailer strike 1, tv had a problem so contacted their their warranty department with no resolve Strike 2, was treated very poorly Strike 3 !!! Have learned my lesson now and will only purchase my quality items from Best Buy and their warranty group…

Stress free, Knowing that i have a back up plan makes me wanna go back to the store and purchase more devices. Their warranty is worth it .

I haven't used Geek Squad in awhile, YAYYYY! However I have in the past and was glad I made choice to have this service. They were always able to fix my problem. They offer good customer service. A solution may take from 15mins for an over the phone tutorial or a week if a part has to be ordered. Geek Squad, is the service to have..