Customer Ratings & Reviews

Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

Still in great condition had to do a replacement for the remote i had no problems.

Great combination of open box television and a 5 year geek squad protection plan.

When I first got this five year warranty. I was skeptical but it was a 70 inch screen TV and I thought if Something Happens in five years at least I can get a new one. And sure enough before the five year warranty was up I had a new TV.

This warranty totally worth it. We have yesterday in the past and we don’t regret it.

This TV does so much still finding new things daily. We love it!

They been so helpful threw the time i had the membership you can always ask questions they walk you threw it or a quick chat if you on the run

I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

They came in and mounted my TV and did a real professionally asked me where I wanted it made sure the size and indications was all correct

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

The 5 year protection plan was offered and honored without any problems in an expeditious manner.

Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.

Super good protection for devices will 100% recommend buyers to get this protection.

Love it anytime i need help they are there to assit me

Geek squad is good. Nice on time support which was carried out by experts

Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

Great tv excellent image quality resolution, I use it to watch movies and play games on my PS5, I recommend it to anyone