Customer Ratings & Reviews

The geek squad protection warranty is awesome and it would be worth to purchase it

I've leveraged Geek Squad 2 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

I used my warranty to get this tv. Well worth it. It did totally cover the entire cost but it did help. If your thinking about it then there’s your answer.

Good deal overall and geek squad has not failed me yet. I have 3 years for my tv and if it dies I get the value of the tv brand new even if it breaks the last year on the last day of the warranty. That is piece of mind and worth the upfront cost.

A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

I haven't used the geek squad and hopefully I wont ha e too.

Best Buy backs this warranty 100%! There are no further charges if something goes wrong with the item...as I am a Total Teck and an Elete Plus member. Have already had 3 items replaced in years 3&4!

buying geek squad protection is like buying peace. You know they will be there if something arises.

Finally peace of mind warranty. 5 year warranty ..nice.

This feature adds a little extra peace of mind. I would definitely recommend.

Always there if you need them. Very nice and helpful.

I haven't had to use them since I haven't had issues with my products but I can at least sleep easy knowing that it won't cost near as much to repair the item if something does go wrong.

I am technologically illiterate and I have to go to the Geek Squad many times to ask what they probably feel are stupid questions. They are always polite and help me with my problems. I go to the Gravios Bluffs store in St. Louis and they usually fix my problem right in front of me while I wait.

I usually don't buy extended warranties unless the product cost me some real cash and I plan on keeping it a while. I bought it for a big TV back when they were still pretty expensive and it definitely paid off. So make your own decision but I think it's worth it if the product cost enough and you plan on keeping it

Covers everything you need it to cover Haven’t had to use it yet but it’s nice to know it’s there

Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

This TV was not the one I came in the store for but ended up being a great buy! They store ran out of the product I was looking for right at Christmas time. Clerk found a comparable model for me within my price range. I was a little hesitant due to volume in the store did not seem very loud. Got it home it is wonderful.

Geek Squad has always been quick and very efficient with my inquires and repairs.

Geek squad was worth it for this product. I made a wide decision to purchase it.