Customer Ratings & Reviews

The geek squad came in handy. Customer service is excellent.

There is no better coverage than geek squad. Geek squad coverage is one of the main reasons I buy from Best Buy. I’d pay more for the product just for the geek squad advantage.

Super happy I purchased this protection. The Geek squad is always on point. Hopefully I won't have to use it, but gives me peace of mind.

We only purchased the extended warranty on our T.V. due to the cost to replace or repair. Thankfully we have not had to use the service, but am happy for the peace of mind.

I super wish some of these protection plans didn't cost so much, but glad our items are protected if something happens to them.

Geek squad good service gave us credit toward brand new Tv!

The first HDTV I bought in 2004 died an early death right outside the manufacturers standard warranty. Just bought my first 4k tv and this plan will save me from reliving that experience.

Have used it therefore I can’t say anything negative.

Very professional nice person working at Best Buy Tk

Great job! their work was so good. I will come back

I have bought it before and used it. They will try to fix it the first time or up to three times before getting a voucher for new TV. Electronic parts are expensive without this protection.

We like the 2 year warranty we purchased with our new tv. I love the feature that we take it in to the store and if they can't fix it then we get credit for a new tv. Makes it convenient!!

Good plan for all those unexpected things that occur in life, it's like insurance you buy it and with luck you never need to use it

Didn’t need installation help but not the first time purchasing protection. Geek Squad is always helpful in any technical difficulties I have.

Geek Squad has never ever let me down. I will never stop buying their service fir computers and electronics. Always professional and fast!

They are amazing at assisting things over the phone or in person always reliable and most the time finds the solution relatively quick

Never buy anything without the warranty anymore. The piece of mind that if something breaks I can just bring it in and get a new product.

Must have for any item is is very essential you just never know.

My kids set up my tv and am enjoying my love for this tv

After reading lots of reviews for QLED and OLED TVs, I determined there are a few problems with these TVs so we purchased the warranty for peace of mind on a 2,700$ tv