Customer Ratings & Reviews

I love this added item to protect my TV and give me piece of mind. Price is reasonable considering it is a 5 year protection

Very helpful and knowledgeable about products and services.

Always buy my extended warranty from geek squad. I have used it 4 times throughout the years. Especially it covers burn ins in OLED TV’s.

The geek squad protection is highly recommended. You call for a reservation or drop in the store for one. The customer service is superb.

This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!

I was able to set the tv up on my own but I did call and ask a few questions over the phone and got the help I needed and was watching tv I no time

I suggest you get this for any product you buy it will definitely come in handy if something happens to ur devices

Haven’t had to use it. Can’t go wrong with a little extra protection though.

Really glad for our Geek Squad assistance. Although telephone (especially supervisoral) help is lacking.

Agents were very helpful getting my desk top and lap top TV's set up and all mall ware removed.

Great to have around, give me peace of mind with every purchase.

5yr plan / Associate was fantastic! Great customer service! Made it very easy to deal with and get my replacement TV.

The agents answered my questions are directed to a separate person for more or additional help. They have helped me with my computer, and printer.

Loved that a five year plan was offered for my new TV. I never buy any big ticket item from Best Buy without the protection plan!

Always a smart thing to have, especially since Geek Squad is so dependable, professional, and quick to respond/book appointments.

I always make sure I get this because you never know with technology.

Purchase warranty for this TV because it's used for trade shows, and travels... Hope I never need to use the warranty

Great addition to my TV purchase. I'm thrilled to know if I have any technical questions or problems I have a resource to get help from.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Great product for when the limited warranty runs out because the manufacturer often cannot do much until the product has surpassed that mark.