Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30330 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 30,330 reviews
  • Rated 5 out of 5 stars

    Warranty for TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully i never have to use the warranty. Bought it for LG OLED CX 55" TV. My first OLED, B6P 55" had burn in right before 3 years. Amazon's crappy warranty would not do anything about it. LG ended up replacing the panel for free under the 3 year manufacture warranty. the CX model is 4 years newer and has better burn in retention prevention. If it burns in before 5 years, the warranty should cover fixing or replacement of the tv.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And he's always a good thing to purchase the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant hurt for the price, + 1st time Hisense buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Hisense TV so really felt it was the best thing to do with a 2 yr additional warranty. + the price was very fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this service when i purchase large items. Usually, i do not need the service, but when electronics fail this service is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must. If you are buying anything from best buy, it is worth spending a fee bucks for the geek squad protection. I got a sony TV and installed the tv stands. I noticed after my installation that the TV was shaking and it could fall down. I called best buy and the Geek Squad team were very happy to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service has been nothing but the best! They have been quick and helped by answering all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must own

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Oled god

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best oled i ever got. Picture is fantastic. The color is unbelievable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QN75Q60C

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just arrived, I installed it and everything was as expected, great image quality, sound. The perfect installation process, the TV does everything almost by itself, I recommend it to all those who are lovers of good things in terms of quality-price, I recommend that two people assemble it due to the weight and safety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, you won't regret it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting geek squad warraty! Its a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv flat 65

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the service to protect my purchase. Great peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, protection is always a good idea. And most TV’s and appliances should work for minimum five years and this helps ensure it does so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can’t afford buying another device if it broke, you could get this. Don’t blame a toddler for something you could have prevented!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an EXCELLENT service is good to have you never know when you going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered and placed exactly where I wanted it. Answered all my questions. Very quick and effecient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I bought a top-of-the-line LG TV and I didn’t get a warranty because I didn’t think I would need it with a beautiful TV as that. sure enough 11 months into the TV the back light tube went out. And it would’ve costed more to fix than it would be to buy a new one so I bought a new TV this time I paid $80 for five year warranty which I thought was stupid for doing until 4 years later when the TV broke and thank god I got that $80 Warranty cuz it saved my but. so if you’re going to spend all that money on a nice TV I can promise u it’s well worth every extra penny to get a warranty. Even if just for peace of mind alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed the geek squad for this purchase and hopefully I wont but i have in the past and it was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend this protection I always like to buy extra protection for the items that I buy , if you want to be with no worries just get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tv is excellent love the beautiful picture . And the Geek Squad they are amazing always answering my questions and always willing to help.

    I would recommend this to a friend