Customer Ratings & Reviews

Gr8t back up incase anything breaks smart to be sure to have it protected

Very low price for the years of service protection ever

Excellent professional and polite would definitely do this again.

It's great to know that I have a service plan in case something goes wrong.

The agents are super friendly and was very informative about my purchase.

I usually never buy a service plan but I did with the purchase of my new television. It's for "just in case". Hopefully I will never need to use it and if I do it was worth the price!

Geek squad protection is the one reason I will always buy my electronics from Best Buy.

I’ll never not use this service after having an issue with the TV. Take it back no questions asked

Amazing service. Timely, professional and took great care of the surroundings.

The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

Good for the value, feels good to know that the Geek Squad has my back

I always buy a warranty with electronic to avoid headaches on breakdowns.

Bought a new 75"tv and thought it would be in my best interest to get.

I had Alex Snow , a Geek Squad member , to repair my Toshiba 43" 4K Chromecast tv , under manufacturer warranty. Alex was pleasant and extremely helpful. After ordering the part to repair my tv and scheduling a return visit , we found out 2 weeks later that the part was back ordered by 2 months. Alex was instrumental in getting me a replacement tv without any inconvenience. For this , I purchased the Geek Squad extended service plan and just wanted to say thank you again Snow , great service was appreciated.

This was not a bad value for protecting your investment.

This is the second time I’ve purchased the extra coverage. It’s well worth it! My last TV quit working and it was a very simple process to get it exchanged. I received back my purchase price as a store credit to use on my new (better) TV.

Never an issue is I need to return anything. No questions asked!

Whenever you buy something from Best Buy’s and are offered a warranty get it. Best Buy’s has the best hassle free warranty service you just have to know how to describe your problem, when my sister tv was messing up she got it checked out 3 times until I told her to explain to them that the tv goes blank after hours of use. Come to find out the motherboard on the tv was the problem which got fixed right away when explained the problem properly in stead of just saying it goes black sometimes.

great peace of mind, and hassle free, can even transfer to another person

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!