Customer Ratings & Reviews

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

While I normally don't buy extended warranties this TV was going to be used in a storage unit to display video feed from my security cameras. It was fairly inexpensive and worth the price.

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

Never not get it. got it many times cause its a must have

We have always added geek squad service warranties to every product that buy. Geek squad has also been very helpful over the years when taking care of any product issues.

Great type of...peace of mind. Hope i dont regret my decision.

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

Picture and colors are good. Great for gaming in a bedroom.

The agents helped me load my tv to my vehicle very positive

I usually don't get the protection plan but I bought a $2,000 television so I thought I ought to have to get the 5-year so now I feel safer. Mmmm much safe. I would recommend the protection plan on purchases over $1,000.

I still think this tv is a great buy. Picture quality is very nice. Has game mode. No glasses but they are cheap enough, I recommend the regular active 3d glasses. 3D works in all model with virtually no crosstalk. Don't recommend using 3d in competitive online game play due to input lag but is amazing for campaign or co-op.

Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My security. I’m 85 & don’t want to investigate for problems myself.

Includes burn in protection, 5 years is great for early oled tech that still have a small risk of burn in. I’ll be fully utilizing this if any burn in or dead pixels arise.

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have