Customer Ratings & Reviews

Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

Geek squad is always great and willing to help out with any questions we have!

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

Excellent they are one of the best. Thank you for this product.

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

Always get geek squad protection on my products, just in case, and I have had to use it with no issues

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Absolutely excited to have this warranty but hope to not have to use it

I love working with geek squad the do amazing work and love how it works

When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

Had my 70 inch Sony tv go out. 1 week left on my 5 year warranty. They refunded all the money I spent on the TV. Helped me to buy replacement. Great to work with!

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

The delivery guys were very knowledgeable, carefull and made installation look easy.

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.