Customer Ratings & Reviews

They're great to work on my pc. Very professional ,doing there job.

I had to protect my new purchase and I was told to get the geek squad and it was one of the best decisions I made so that I can protect my item

Great sound bar the bass from the jets in top gun sound so real!

Geek squad protection is second to none and will give you peace of mind in the event any technical issue arises concerning your purchase.

Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

I would definitely recommend this to friends and family!

Excellent good serviceI recommend it, it's easy to buy

Great to know that the tv will be protected thank u bb

DO NOT BUY ANYTHING WITHOUT IT. WORTH EVERY PENNY IF YOU LOVE YOUR PRODUCT! PERIOD. A very good investment, cheap, and hope you don't need it.

I always purchase the Geek Squad plans since the 1st one I purchased covered the 1st tv I bought when it had an issue.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

Product was delivered on time and with polite service

Always safe to back to help, when your not sure what wrong. When you have tried all things.

Sales personnel were great even loaded in my truck

TV installed efficiently and at my appointment time.

Always better to be safe than sorry. For just a few dollars more, my large purchase is now covered in case anything happens

Always helpful with all products when needed.......

Always worth it to protect yourself! Easy to use and good service!

the agent got everything working for me when I was stumped