Customer Ratings & Reviews

This service pays for itself many times over. I could not be happier with the service.

It has a lot of apps , quality on graphics and sounds

A service that I hope I won't be needing in the near future. But its nice knowing if I ever do need it I am covered

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

Never no when you might need something fixed. Great addition to add for the price. Geek Squad is always great.

Great to have around, give me peace of mind with every purchase.

Where would I be without this help! I always need help

Great price will cover tv for 5 years and fix any defects for free

Great organization. The reason I buy at best buy.IF the geek squad went away or got too pricy, I probably would also.

Great service. Tv went down randomly after 3 years and they replaced it free

Excelent service was able to get a repair easily ! A+

Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.

I believe that this is a great service plan that Best Buy offers. It guarantees that the TV will work and will fix it if there becomes internal damage. I would recommend this.

Wanted to have coverage for 5 years so I would not have to pay repairs if a issue came up. So far have not needed anything.

Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

i usually always get this its better than the manufacturer warranty

I am a notary agent and needed to make sure I have the protection of all devices just Incase it got damaged.

This Geek Squad is just an additional warrantee. You don’t know what could happen. If it happens, then you’re covered. If it doesn’t happen, then you’re still on the good side.