Customer Ratings & Reviews

I recommend getting the 5 year warranty on your tvs. I got my old tv replaced by a brand new one.

Purchasing the Geek Squad service - Hopefully I never have to use the service!

They do good at helping with ur electronics, they fixed every problem I have had.

Great product for the price shipped fast and installed easily

We love geek squad protection we purchase it with almost everything we buy from bestbuy

Best protection service for small items. Great to have, it will save the pain of loosing items on those days when you least expect it

Had not used but is better to have it in case something goes wrong you your TV

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

I don't know how to connect anything that takes more than 3 steps, Geek Squad does. Buy this, let them fix everything and chill.

I always purchase this plan. They replace or fix with no problems. I definitely recommend.

Geek squad was awesome, they came to check our old tv, was under warentee and had to replace it, they were quick and friendly

Hope never need this extended warranty but the cost was worth buying it for peace of mind just incase I need the coverage.

I purchased their services and it was the best decision I made. I LOVE their customer service. Beyond expectations!!!

Love geek squad would recommend you purchase the 2 year on every product you can

A good way to get extra protection on electronic purchases. Reasonable coverage at minimal cost.

It could be better had to use it once did not like that they did not want to give me a new tv just tried to suppose to fix it

Never thought I would need it, but sure enough..I did! The claim process was quick and easy and everyone I dealt with was awesome!

Every major purchase I make I always take advantage of the protection, hoping of course that I never need it but so happy its here

Good to know that I have Geek Squad protection on the product I purchased.

Excellent customer service, friendly, responsible, excellent people skills