Customer Ratings & Reviews

So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

Great service! And The insurance paid for it itself

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

Always nice service I am very much satisfied with the service and people are really good. So kidding.

A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

Having a piece of mind when buying Simeon is great

The agent was very professional and accommodating.

I thought this seemed like a good deal as they will come to my house to fix problems with the TV.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

I find geek squad to be a must for me. A must especially if you have kids.

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

They had delivered the TV safely and without any damage

Just purchased this Geek Squad Plan for a 32-inch Insignia (Best Buy brand) TV.

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

Have had no need for it yet. Best buy has always had great customer service.

they are always great on the phone when I call them

The best service around! Fast service and knowledgeable group of people made my experience seamless.

They are the best service you ever have I recommended to everybody

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.