Customer Ratings & Reviews

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

Nice to have the piece of mind incase something happens and the delivered

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

I have had this warrenty before was never dissatisfied.they always took good care of my tv

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

I always purchase the add on warranty on expensive purchases just as a safety measure. Although I have never had to use one yet, the way I see it is better safe then sorry

I love the Geek squad. They are honest and let you know if they cannot fix your product.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

When I buy a TV at Best Buy, I get this because if it breaks in 5 years it gets fixed or replaced which a TV repair shop will charge a lot more than what I paid- $59.

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!