Customer Ratings & Reviews

We bought this for "protection" but have not had to use it.

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

Easy to set up works just as advertised and using your amazon account can speed up the process.

Another insurance purchase. I use to not get these, but it seems that each item I get on for, I don't have problems with it. Okay if that's what it takes for trouble free items.....

Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

Can never go wrong with Geek Squad protection. A must have when purchasing tech from Best Buy

I can’t say anything negative about this Geek Squad protection. It’s the best protection for any of your prize appliances or electronics. You totally understand once you have to use it.

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

This is my 2nd tv in the past 3 years that has been replaced by the added warranty. Service reps are great respond in a timely manner. I happy with their service!

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

The salesperson gave lots of good reasons to get the warranty on these new 4k TVs. So far have not had to use it. But the reviews are pretty good as far as service and reputation.

I recommend everyone to buy Geek squad protection - it will come in handy of there is any issue with your tv

I got best return service at in store customer desk, it was truly professional.