Customer Ratings & Reviews

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

Look forward to working with Geek Squad when I have an issue with my TV

I always get the protection package because in my house I almost always need it.

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

agents mounted tv with class and ease. Glad i disnt have to lift a finger

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!

Charismatic professionals who arrive quickly to install or repair your items. Technician is knowledgeable, proficient and fast. This protection is well worth the money.j

With this reliable protection I feel calm and safely! Thank you for this beautiful guarantee!

I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

All of my experiences with the Geek Squad and Geek Squad representatives has been quick, professional, knowledgeable and friendly. Would recommend them to everyone.

I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

Absolutely love this! Great service for the price and knowledgeable staff.

Just in case the screen cracks as things have been known to fly at the tv occassionaly.

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

Almost smart to go with Geek Squad. Because you never know what can happen.