Customer Ratings & Reviews

Why wouldn’t you put the protection on your Best Buy tv?

This is another item that’s a must. We’ve used the Geek Squad a time or two and couldn’t imagine life without it, they haven’t failed us yet!

I have had things break, stop working, and even get so hot, it smoked..lol.. Yes, I totalled out a vacume cleaner lol.. They stood up to warranty and replaced my items..

These guys are the best of the best. They come in and get the job done. We truly appreciate the two guys that has came out to our home. Very professional and they know their job.

We use the Geek squad for everything we purchase at Best Buy. Delivery is quick and they are professional in every way. The service is one you shouldn’t pass up.

Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

haven't used it yet but seems like good value so went for it

[Employee of bestbuy] Excellent service and great knowledge! Highly recommend for a good tv

Great service very helpful. I would recommend to anyone.

Buying an expensive TV and only having a year manufacturer warranty is not smart. As much as I spent on my TV, it was a no brainer to spend an extra fraction of the price to be protected for FIVE years. I simply have no worries.

Great Tv I love this brand. The picture is clear and the sound is great

I purchased this protection with the above Samsung TV and wall mount. The previous TV had problems after purchased and was finally replaced with a new Samsung TV with the protections.

Needed this for my LG C2 that I purchased. Geek Squad usually comes through so that's why I purchased it

Had to use it once I believe. Otherwise never use it. Its nice to know that a part or product is covered in the event something goes wrong.

Excellent customer service and knowledgeable of repair concern.

I recommend anyone that buys a brand new Samsung TV to get insurance on it. One never know when you will need it especially on game day or gaming with friends.

I am an insurance account manager and i always include additional protection on all my electronics. Better safe than sorry. This is my second sound bar and when it eas damaged by lighting my plan replaced it. Protection is a must.

My experience with geek squad has been good, always been for repairs not installs

I always buy the protection plan on larger/expensive products. I HAVE used these plans on multiple products over the years & have found them to be worth it every time. Even if only for the free cleanings that is offered. (Everyone gets dust)

I haven’t had anything installed in my house but when I go to the store they are very helpful