Customer Ratings & Reviews

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

I would not buy an electronic without the geek squad service! I always walk away satisfied! They know their stuff! I don’t care for having to make an appointment especially since it’s too far away but I understand during Covid 19days, it’s necessary.

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

To protect a television I. Ought I bought the extended warranty offered by Best Buy. I typically purchase this warranty to peace of mind and I can't recall a time I had to use but it's good to know it's there in case I do

Glad I have this service for my LG TV. Hopefully, I won't have to use the service but the peace of mind is worth it it for sure.

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

So nice to have this as my back up, they have so much to offer

Geek squad protection is certainly more customer friendly, and responsive to any problems. Their call center is extremely knowledge and friendly. Much more efficient than dealing with the manufacturer. Well worth the cost!

They were very helpful in explaining how to work the tv and they were also very kind. Very glad I added the geek squad protection plan. I will be recommending to others.

Helps knowing I can fix my stuff through geek squad

Always top notch service! Geek squad is great when you need them.

I took out the 5 year service plan, the cost was very reasonable.

I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

The best protection available for a television, well worth the price to know you have this protection if it should be needed.

The agents called me on the day of delivery to see if it was possible to come earlier in the day. they arrived when they said they would and mounted and connected everything.

This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

Always bought the protection plan for TVs or consoles and can’t complain about the service but I can say if you bring in your tv make sure to look at the Outer edge frame of the front idk if they care for TVs much but mine was scratch last year after it was services by the geek squad.