Customer Ratings & Reviews

This is the second time that I have to use my protection plan with Geek, absolutely easy and clear process to make effective the protection plan. I will always recommend them.

Geek squad is a great service to have. They are very prompt and the communication is very good. They do home installations and a range of other products

Since this is our very first time purchasing a flat screen TV, I was a little worried about the possibility of future repairs. We are on a tight budget and could not afford costly repairs! The Standard 5 Year Geek Warranty is EXACTLY what we need to take the worry completely away! The home repair is an added bonus!!

Buying new technology seems to come with some risk and a $2500 TV is not something I was willing to risk. The extended warranty gives me piece of mind knowing that if something breaks, Best Buy will take care of it for me.

We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

Purchase brought peace of mind. Fingers crossed I won’t need it.

The Nerd Herd at the Buy More is where it’s at. They are helpful and careful with your electronic mumbo jumbo!

The Geek Squad was great! I am so happy that i had the protection plan on the TV that was replaced and bought fir the new TV. It reallt is worth the cost. Geek Squad was great!

I think that this was a good purchase and will pay for itself over the life of the agreement. I would suggest that others consider this purchase for big tag items.

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

Good experience with them easy to deal with and smooth transaction, specially in my store

Dudes and dudettes, I absolutely love the Squad and it’s plans. I mean who doesn’t love spending a few extra bucks know your devices are covered for, this one is 5 years, but for many years?! So simple and easy

You can't not have a plan and this is a really long one to last through the years. Comes with the systems hardware malfunctioning on its own, but at 5 years, it's a necessary purchased for well cared for, and pricey, purchases.

I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

Definitely worth the extra money. After 4 years my old tv went bad and they quickly replaced my old tv with a new one.

Best warrenty for oled tv ever. Manufacturers dont cover butn in but geek squad does

Great on repairing your devices and give you a good explanation of things

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

Is a great sound system. I love to play music, watch games and movies.

I could not have a computer, printer or tablet without Geek Squad. I can't praise them enough. They have saved me more times than I can count. They are on speed dial.