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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 30,748 reviews
  • Rated 5 out of 5 stars

    5 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always nice to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty though Best Buy when buying a tv. It’s covered my butt more than once! Honestly something I’d rather have and not use than my tv mess up and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new TV and added the Geek Squad protection in case of future repairs. Hoping we won’t need to use the service but if we do I hope they provide the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the warranty and didnt use it, but have used similar before and it works very well. Only wished warranty when used we dont have to pay again to "renew" the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the smartest thing to buy with any electronics. Geek squad is such an awesome company and will fix and answer all your questions about whatever you bought smart choose for the person who's life is accident prone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was really helpful when I had a minor issue with my TV. They fixed it right away and explained what they were doing so I learned a few things along the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on top of the action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have a problem, the geeks squad is always on top of it. The staff has very good customer service skills, which is a plus in this pandemic area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always add the Geek Squad to our computer purchases ,because we have been able to fix, clear out, or figure out any problems with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I GUESS IT WORKS IF I NEED IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NEVER HAD TO USE THIS PURCHASED IT JUST IN CASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    future hope of being unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have hopes of never needing the use of geek squad for this TV, unlike the numerous amounts of part repair and part replacement over the 6 years of my Samsung Plasma, previous TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two years available for a guarantee this is the main reason for our buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always found the Geek Squad to be value added to our Bigger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I go to Geek Squad they are always very efficient. Keep it up y'all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I'm buying, whether i's a mouse or a television, I always get the geek squad protection plan. Every time I've needed to use it the team is helpful and friendly and ready to solve my problem. 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to get the 2 yr Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we make a major purchase for electronics, we always get the Geek Squad Protection warranty. In the past, this has always been a good decision. They have even given me assistance in setting up a computer with extra software I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, hopefully i dont need to use my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv i love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had alsorts of televisions but this sony televisions graphics are so awesome and the colors are very vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection to get in my opinion! In my opinion it’s piece of mind knowing if it breaks down you are covered! In my it is worth purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ease of mind every time I purchase any warranty through best buy!

    I would recommend this to a friend