Customer Ratings & Reviews

Geek squad personnel were great. I was disappointed that it took a week to get the TV delivered. That doesn’t seem reasonable. Just poor management.

I bought this protection plan for my TV and had to have the service come out to my house the best decision I ever made always protect your electronics

I purchase all of my electronics at Best Buy due to this Geek Squad Protection Plan. No hassle and always have a great experience returning/exchanging items.

Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...

Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...

Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

Very nice sales and help put in my car! Thanks. Im happy!

Havent neede to use it yet but have used their services in the past for other products

I have never had any issues with this service. It's cut & dry, pretty straight forward actually. You won't regret getting it.

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

The geek squad did a great job with the install. They showed up on time and did their job in a timely manner. They made sure that everything was done properly.

They carried my giant tv up my awkward flight of stairs up to my apartment for me.

Geek squad protection plans are the best specially if you are making a big investment for your home. Best service that you can buy and it comes with loyalty.

I haven’t needed to use this as yet but it gives confidence knowing I have it. When ever I do not buy one with a product it always broke or go bad so get it.

We definitely appreciate our geek squad they are always speeding with answers and always ready to help without with everything they can.

Geek Quad protection is very good warranty and helpful people with any issue, I purchased this additional with every purchase I buy when available,

Great present idea. She loved it and was able to use it easily.

it is like buying life insurance...you hope you never need it. We have not needed it.

With every purchase I make at Best Buy I always get the Geek Squad protection. For me it has paid off several times and without it, it would have cost me near a thousand dollars for necessary repairs