Customer Ratings & Reviews

I cannot imagine buying an electronic device from Best Buy without Geek Squad protection. Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience.

Was recommended to get this since it was an older model, I figured that it could be worthwhile as I’m already paying a higher price for it.

Normally, I don't buy "insurance" on large purchases, but it seemed reasonable with such a high-tech item that would cost a lot more to replace it than it cost me when I bought it on sale!

Love that i can call and do most troubleshooting over phone. If not they will come to me. Only thing about in home service is I wish the service window time was shorter.

So this is the second time I've purchased the extended warranty. It as already paid itself with another purchase I made that broke. So I don't think for the cost f the warranty that anyone can go wrong with it.

Love having this! Helps whenever anything brakes or gets damaged.

After working for Best Buy I definitely understand the purpose of Geek Squad Protection . So it was definitely a no brainer to add it on to my tv purchase .

Highly recommend 5 year extended warranty from Best Buy Geek Squad ... when your TV breaks after the manufacturing warranty ends this will save you money in the end.

It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

The geek squad showed up on time and finished up the job in a timely manner.

What a great plan! I have had to use it and Best Buy stands behind their word. A replacement of equal value or a gift card of equal value … excellent!

So far so good I'll later review it if I have to use it.

Professional protection. All in one for all kind. Very nice service.

I haven't had to use the Geek Squad yet for my tv but I did for my laptop. They were very informative and helpful. Will use them again.

I haven't had to use this with my TV that I bought it for, but have used it in the past on others. Much better service and coverage than the manufacturer's warranty.

Geek squad is the best product to buy when buying anything with best buy

GET THE PLAN, IT IS WELL WORTH IT. YOU DON'T WANT ANY ISSUES IF OR WHEN YOUR PRODUCT BREAKS DOWN. THIS IS QUALITY INSURANCE FOR YOUR PRODUCT.

Hope never to need it but is nice to have the peace of mind that if my daughters tv quits working in the next three years we don’t have to worry about it.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

No complaints so far, haven’t had to use it - hopefully I won’t have to