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Customer reviews

Rating 4.7 out of 5 stars with 30751 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 30,751 reviews
  • Rated 5 out of 5 stars

    Additional protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get additional protection and it’s affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready when I am for any installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good answer to any questions that I have for all my household needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy for this 5 year protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a tv again without a protection plan. These tvs are too expensive to fix and not meant last. So knowing that I have five good years of protection is worth the extra money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad with Best Buy are great. The team is just a call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it. used it, very pleased with it. will do again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the five year warranty, you have peace of mind. Subtracted one star from the overall rating because of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best deal to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have as the geekk squad delivered and hung the tv. Hooked up the sound bar and all our additional equipment and made sure everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used them yet, hopefully I never have to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with today's electronic high end and more expensive items, You need extra protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Plan Bad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all the lightening storms we got around here. I need this for my beautiful new OLED with all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a Samsung TV the warranty is a must . Thank God for the warranty because my last 3 Samsung’s have been replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad very helpful couldn't fixed my product replaced with gift card brought a different one works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great and very courteous and clean. I could not tell that they entered my home to delivery my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel relieved to have this awesome protection plan. Best Buy stands behind its products with no hassle. I am relieved I have not had any problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but I got to have it. Good just to have

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Needed service

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Had to purchase the protection plan just in case of an emergency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy customer I’m very happy and impressed to have the option to purchase a two year Geek squad protection for a reasonable low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice warranty but haven’t had to use yet on our spare camper tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty of the Best Buy store is good. Is the best.

    I would recommend this to a friend