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Customer reviews

Rating 4.7 out of 5 stars with 30761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 30,761 reviews
  • Rated 5 out of 5 stars

    Geek squad’s protection plan for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use the service yet but looking forward to using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for an expensive tv and so far, we haven't had to use it. We bought it for extra warrenty and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As normal. Best Buy has one of the best geek squad services. One of the reasons I always buy from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As normal. Best Buy has one of the best geek squad services. One of the reasons I always buy from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony Bravia and feel much better knowing I have this protection other than manufacturer’s warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the geek squad just in case if something happens to our TV. I wouldn’t know how to fix it and I know they are experts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that so long as I have geek squad protection I'm covered if anything happens to this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting bestbuy warranty plans you never know when your going to need it. Never had any problems with bestbuy warranty bestbuy will fix, repair or give you your money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my tv with a better one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me feel good about them wanting to fix my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warrenty always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad warranty on big electronics, usually never need to use but its good incase something does go wrong ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off get Total Tech; it's worth every penny. It gives you savings on geek squad warranty which comes in handy. You will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the main reasons I purchase all my electronics and appliances in BestBuy. They have the best extended warranty ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV. Have not needed to use my protection that I purchased for my new TV. But I have purchaces in the past and it is worth the extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping I don't need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience purchasing Geek Squad warranty. I hope I don't need to use it, but glad they cover lightning damage since I live in an area this frequently happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did installing ourself it was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need any help with Geek Squad but maybe next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 2-Year Standard Geek Squad Protection on my 43" Toshiba tv, although I have not had to use it, it is nice that I have the peace of mind in case I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s really helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Samsung 55” curved tv . I take geek squad service. When delivery man breaks my tv geek squad take care me. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the additional warranty coverage the Geek Squad offers at such a low price for 5 years.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad on Standby!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect the service if and when needed will be excellent. Best Buy stands behind their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem profesional customer service always in time

    I would recommend this to a friend