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Customer reviews

Rating 4.7 out of 5 stars with 30761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 30,761 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already had to use the warrantee and I highly recommend purchasing with every purchase. Easy to have repaired or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just smart to buy the protection and such a relief if something goes wrong with a device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection on all device's. Never not get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Geek Squad 2-year protection plan because I've had good experiences, as well as, quality work with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kick squad agents are excellent at installation and set up and go way above and beyond to help you with your new purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting protection on all electronics especially TV’s the Geek Squad has been out for my TV on three different occasions and the tv is less than a year old. They been great to work with! Can’t say much for the Samsung tv tho!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TEAMeeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great answer all your questions and smooth sailing when with repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung KS8000 TV and I t is awesome. I also purchased the Geek squad protection because its worth it. I have used it before on other products and its well worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been professional when dealing with any product purchased. Their service is knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to answer your call, professional, courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have as extra piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add extra protection to my Sony Bravia 43" 4k tv. Now even tho it says 2yrs really your only getting the 2nd year and the first yr is covered under the manufactures warranty. Really BB needs to either sell 1 yr warranties or 3yr warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very professional. They mounted tv and attached all devices and took the time to explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saleman was great and explained the benifits of the 5-Year Standard Geek Squad Protection. We have used these plans in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending several thousand dollars for a TV it’s an ease of mind to have a warranty system to back it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Protection Plan !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is really worth purchasing. The tv went black and they could not fix. I got a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. Bought the last of 5 Samsung’s at another store. No recourse when lightening took out. Back with the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this so im not sure how to review it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this product for my for all my purchases because things tend to break down and need to be either fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Under rated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased protection for the Sony head phones which was a great investment because these Sony head phones are trash but with the Geek Protection I can always get another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got It Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price & knowing they come to you if needed - worth purchasing for peace of mind.

    I would recommend this to a friend