Customer Ratings & Reviews

The Geek Squad Protection Plan let customer secured to know that BB do the Best to the customers.

Geek squad coverage is a must! I get it on all of my products and I've always been satisfied with the service!

Ok so they will replace your tv if anything goes wrong with it!!! Absolutely worth every penny why chance it

I purchased this protection plan and I’m sure it’s a good plan.

Great coverage if something should happen to it once it leaves the store

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Perfect thanks for the crew @ BESTBUY couldn’t done it without them

I would recommend a geek squad protection plan is really worth the money

Would NOT purchase an electronic device without GEEK SQUAD

Came in very handy when my Toshiba tv went out. They replaced it and were very courteous and knowledgeable.

I've had to use them several time for my computer. They did a great job.

Great to have some peace of mind. Get it you wont be sorry....

Always available and very knowledgeable service. Geek Squad Up

Geek squad protection is always a great idea. Boomer Sooner

I paid a fair fee for have a extended warranty for 2 years, excellent covergae, i hope dont need it after the 2 years.

I always purchase geek squad protection and have had to use it a few times. Never had a problem with them.

If I would buy any product and could get geek squad. I highly recommend .

Very glad that I purchased the extra warranty for my equipment. Have not had to use it but feel better if I have an issue

Great 2 year plan and it was worth every single penny

Great plan for what I intended to do. It is worth it.