Customer Ratings & Reviews

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

I bought the 5 year protection plan for my tv through geek squad

They came in and mounted my tv to the wall. They did a great job

Attend to be accident pronto I’m happy I went ahead and got this

I hope this comes in handy if my tv is damaged within the next 2 years

Haven’t needed this service but always good to have around I suppose

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

Good service, hopefully i dont need to use my warranty.

Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

The best purchase we made to protect our TV. Easy Peezy.

The cost for this type of coverage is very reasonable and competitive. Glad to have the Best Buy name behind this coverage so will always have a place to go to get help if there is a need.

Helped me with all of the problems I was having with my devices and fixed them

Gave me a full refund in store credit which helped a lot!

Why wouldn’t you get this for your TV? 5 years is a long time and this plan covers burn in. Worth it.

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

Always feel confident spending the money for product assurance

Best customer service anywhere regarding my electronic needs. Thank you so much.