Customer Ratings & Reviews

Well they don't do the 5 year plan anymore would like it back.

Great service. On time. The help that one expects from a technical group.

Best tv the my life thanks Best Buy forever Samsung 77”

Especially with kids and todays merchandise. I believe things are not built to last so an issue is sure to come up. Also, kids throwing things around can easily hit the tv and break it. This covers that and more.

Geek Squad is the Bomb!! They are always and time, professional, and fast.

The agents showed me how to install at the store bc I was impatient and wanted my tv lol. Great guys, extremely knowledgeable. Thank you guys. Ps, I have 19 holes in my wall

My tv had a black dot and geek squad replaced my television with a better version.

If you ever had a tv break just after the warranty ran out you will realize how nice it is to have the additional protection offered with the Geek Squad Protection. I hope to never use it but it is nice to have it there if I need id.

I purchase this with everything from Best Buy. Great support

Always worth it. Geek squad protection plans and replacement plans are the best you can buy. I prefer going to best buy for all my electronics needs.

So far so good. Nice tv, good price. Hdmi arc is needed to use surround sound.

Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

The geek squad showed up on time and finished up the job in a timely manner.

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

The agents mounted the TV and left my home cleaner than it was to start. Very professional and extremely happy with the result’s.

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

unable to use this service direct hits from a ball not covered

Never have any trouble with the insurance plans.....

I almost always buy Geek Squad protection because it has always paid off. Even though its not cheap I always come out ahead. The convenience is a big plus. Very often I can be told how to get something to work on my own by an agent.

The geek team helped me by installing and connecting all my devices and very quickly