Customer Ratings & Reviews

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

Rep helped point me in the right direction very professional

This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.

Great to protect the investment. The price is great.

Fast, great, professional, super service. Tech arrive and found my issue and was resolved the same day.

Get the protection plan because within a 5 years if anything goes wrong you can take it back or they might replace it depends on the conditions. If not you're screwed

These guys helped me with the returns and refund multiple time in the fast. the best protection for any electronics.

Great sale for Good Friday extra protection for a good product.

Best protection every really helped out quickly and effectively

Best protection every really helped out quickly and effectively

With the price of equipment what it is today I think having Geek Squad is a no brainer. I purchased a new 4K TV and Sonos sound equipment and I wanted the protection and tech support the Geek Squad offers.

Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

Geek Squad is awesome and tubular. They have helped me tremendously

Great purchase! Will definitely buy again if needed or necessary. Best Buy always coming in clutch!

Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

I haven't had to use it yet and hopefully I never will.

Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one⭐️⭐️⭐️⭐️⭐️

Very helpful and nice to deal with - thanks and worth it

When we purchased our new smart tv, we knew we wouldn't be able to fix it if something happened. Geek squad has an excellent reputation and we didn't hesitate to purchase their protection plan! Don't regret it 1 bit!