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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30775 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 30,775 reviews
  • Rated 5 out of 5 stars

    Great service. Very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in with an issue related to my laptop booting up and processing functions at an acceptable speed. They were able to diagnose the problem and resolve ebeything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad protection for different items and they’ve always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Geek Squad when things I bought and things stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best they do what is necessary and get your needs donec

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty does not live up to expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage when I needed it, Geek squad took good care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted, and connected my TV in a fast convenient manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The picture is excellent. If you're watching something with 4K resolution, the picture quality is unbelievable. The sound is so-so, but if you want to improve it, you can add a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have protection on only electricity devices so decently recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITs good to have a backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to sure this for my Samsung TV and hope I dont have to but purchased just incase! Have used with my phones and its great with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to work very excelent service not a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them with this new TV yet but had prior experience and they were amazing with their knowledge able taking care of any situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I never use it for any mounting or repairs, however, I was able to exchange a damaged TV which is still on warranty.Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peae of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that any problems with my new television will be taken care of in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always gotten the geek warranty. Never had a problem when had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay when you don't have to pay to replace a piece of equipment because you got the warranty they will fix or replace I suggest getting it for any large purchase total money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans you never know when life happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people when they come out to fix or service an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv starting having issues after about a year and a half they came out and replaced my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    99.00 for 5 years of protection was a good value for me. The selling point was when i was told due to the TV being 55" they would come to the house rather than me having to bring the TV in to the store.

    I would recommend this to a friend